Rental Policy

Rental Policy

All drivers need a valid Driver’s License from their country of residence.

  • Visitor’s Local Driving Permit is Mandatory
  • Contact information for your stay in St. Lucia
  • A completed and signed Vista Rental Cars contract/agreement
  • Super/Extra Protection Waiver
  • Other amenities if necessary (pre-paid fuel on return, additional driver, child/baby seat, etc.)

Drivers must be 25 years of age or over and must have had a valid driver’s license for no less than two years issued in the renter’s country of residence. Persons 65+ years of age must provide a doctor’s certificate with their booking. 

A local permit is mandatory for all non-residents, but you don’t need to worry about getting one as we’ll sort that our for you. Your visitor’s driving permit gives you permission to drive the same type of vehicle you drive at home. Each permit cost USD $25.00 and is valid for three months. If you’re staying for more than three months in St. Lucia, you can renew your permit easily with us.

All our vehicles are insured and cover passengers and third-party accidents. Our insurers are EC Global Insurance Agency.

Our Protection Waivers are NOT insurance but simple waivers that reduce your liability. The Protection Waivers are optional but highly recommended. If you decide not to accept the Protection Waiver, you will be liable for all costs associated with the vehicle caused by negligence, accidents, theft, fire, or water, regardless of who is at fault. In addition, you will be required to pay the full deposit before the vehicle is released. The Protection Waiver does not cover damage to wheels, tyres, vehicle canvas tops, damaged or lost keys, or cigarette burns to upholstery.

Extra Protection Waiver (EPW)

The optional Extra Protection Waiver (EPW) is available and recommended to all customers at US$10.00 per day.

If EPW is accepted, the customer/hirer/renter will only be liable for damages up to US $500.00; if the vehicle is operational as stated in the rental agreement.

If EPW is not accepted, the customer/hirer/renter will be required to pay the maximum security deposit of US$375.00 before the vehicle is released, and  is responsible for the cost of all damages to the vehicle.

 

Super Protection Waiver (SPW)

The optional Super Protection Waiver (SPW) is available and recommended to all customers at US $25.00 per day.

If SPW is accepted, the customer/hirer/renter’s damage liability is reduced to US $100.00, providing that the vehicle is operational as stated in the rental agreement.

If SPW is not accepted, the customer/hirer/renter will be required to pay the maximum security deposit of US$375.00 before the vehicle is released, and  is responsible for the cost of all damages to the vehicle.

Delivery and Pick-up are free of charge to the listed locations in the booking form.

We accept the following payment methods VISA, MasterCard, PayPal, or cash with a deposit. Advance payment required. 

Vista Rental Cars St. Lucia

All cancellations made after you’ve picked up a vehicle will incur a 40% charge on the balance due for the remainder of the rental period.

Late returns will incur a charge of USD$20 for each hour after the first two hours. You will be charged for a full day if you’re more than three (3) hours late in returning the vehicle.

  • Additional Driver – There is a one-time payment of USD $10.00 (excluding the local permit) for additional drivers.
  • Any other additional charges are based on customer/hirer requests or any ‘add-ons’ that the Renter selects when making the reservation.
  • A minimum fee of USD $50.00 will be applied if the vehicle returned needs extensive cleaning due to smoking, liquid stains, or any other residue.
  • Gas/petrol and baby seats are extra charges that may be added to your bill.